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Individual Moves

A Product Designed Specifically For People Managing Their Own Relocation

Selling or buying a home and relocating is considered to be one of life’s most stressful events. However you don’t have to do it all yourself. The Relocation TRIP® Kit, including a Personal Relocation Counselor from BHIF Relocation Group, provides everything you need to organize your move, control the cost and minimize your stress. For more detail and Overview, What You Get, How It Works - Click here.

What Does the Relocation TRIP® Kit Do For You?

Provides a Personal Relocation Counselor
You have access to your own relocation professional every step of the way.

Secure 24/7 Internet file access
Login to your personal relocation database file as often as you desire from any computer.

Offers meaningful credits & rebates
$800 of service-use credits and up to $1,700 of real estate commission rebates.

Puts you in control
You decide how much you want done by your relocation counselor, including data input.

Relocation activity tracking
Real-time file updates are made by you and/or your Personal Relocation Counselor.

Referrals to leading service providers
Assistance in selecting the services you need from our list of nationally recognized strategic partners.

Reduces the stress of moving
All the components of your relocation are coordinated in one place.

Too Much To Do and …
Not Enough Time?

Moving can take valuable time away from your work and family. So why not invest in a Relocation TRIP® Kit and gain the support of a Personal Relocation Counselor who will help coordinate every step of your move.

Corporate Moves

Relocation Options for Transferees

Outsourcing: Regardless of the relocation policy in place at your company, chances are you either have or are considering outsourcing this aspect of your business. The Relocation TRIP® Kit may provide just the right level of support you are looking for.

Lump Sum: In an effort to control costs and reduce administrative overhead, many companies have chosen to provide transferees with a lump sum and/or partial reimbursement, with much of the leg-work and administrative burden becoming the transferee’s responsibility.

Fully Paid: Some companies provide their transferees with a relocation package that covers most, if not all, of the expenses associated with a company requested relocation or new hire placement.

Combination: Other companies have implemented a relocation policy that combines the use of full and partial expense reimbursement based on level, compensation, exempt/non-exempt and new hire status.

Relocation TRIP® Kit Benefits

Cost Analysis

Corporate Relocation Costs & Productivity Impact

(Source: 2002 ERC Survey / Mobility Magazine – Most Current Consolidated Report Available)

“Since the normal relocation process takes from three to six months, this is a long time to have an ineffective employee. The above table demonstrates the potential loss of productivity and the estimated cost to the company over that time period. Imagine the cost savings if a company provided additional services to reduce the “loss of productivity” period from six months to only three.”
Terry Baxter Davis, SCRP

The Relocation TRIP® Kit is designed to help reduce valuable employee time away from work and family.

Updating for the four years to 2006 should start with the 2002 base and allow for average yearly inflation. It can be expected that another report reflecting significant update changes on an independent and consolidated basis will be available within 6-8 years.

Product Flexibility

Examples Of How Clients Are Using Our Products And Services:

Company “A” has used our Relocation® TRIP Kit for 12 employee transfers, each requiring different services. The company pays the $995 cost of the Relocation TRIP® Kit and reimburses transferees for most of their expenses. The following menu of coordinated services are tailored to address each employee s specific needs.

Company “B” has a formal relocation policy in place,which is administered by BHIF Relocation Group. The services provided are as follows:

Company “C” has an informal relocation policy in place, which we also administer. Services provided are unique to each employee, depending on his or her specific needs. The range of services provided include:

Company “D” uses the Relocation TRIP® Kit for employees who are not eligible for their full relocation plan and receive a "lump sum" amount to move. The list of services provided are the same as Company “A”, depending on the specific needs of the employee. This company provides the $995 Relocation TRIP® Kit as a benefit to their employees.

Company “E” is a large national association with more than 300 field offices and a third-party outsource contract in place to manage senior executive relocations. The $995 Relocation TRIP® Kit has been made available to a special group of 2500 within the association, 1500 of whom typically relocate to a different field office every 3 years. Access to Relocation TRIP® Kit information has been made available via customized webpages integrated into the HR section of the association’s Intranet site.

Company “F” is a telecommunications company whereby BHIF Relocation Group administers the company s direct reimbursement policy. There are four different Levels of relocation assistance in their program. Each Level has a maximum relocation benefit, not to exceed a predetermined dollar amount, which depends upon the Level being administrated. In addition to the list of services provide for in the Relocation TRIP® Kit (see Company “A”), the additional services provided are as follows:

References are available upon request from qualified individuals or companies.

User Comments

The Following Comments Regarding The Relocation Trip® Kit Are From Users And HR Department Managers:

The biggest trend I have seen in overall corporate benefits is a push to have employees take responsibility for making decisions and administering changes for their own benefit. HR departments are being downsized as more options become available through the use of the Internet, however the resources first need to exist on the Internet and must be made available to the employees. As more corporations move away from offering full-reimbursement programs, the Relocation Trip® Kit offers a viable transition approach or alternative to employers and employees alike.

The success stories associated with Internet-based businesses, such as e-Bay, are centered on the fact that anyone can take advantage of a centralized and well coordinated center of competency for accomplishing a specific goal. In other words, a person can buy or sell their goods, but do so through a resource that helps to display, coordinate and finalize the transaction. The Relocation Trip® Kit offers a way for a person to accomplish a total move through one centralized resource and still be in control of making decisions regarding the various elements of the entire process.

One very important aspect of the Relocation Trip® Kit is the availability and accessibility of a Personal Relocation Counselor. That personal contact is crucial in guiding the transferee/mover in how to best utilize the Kit to his or her fullest advantage.

The marketing of the Relocation Trip® Kit through corporate HR managers is an excellent starting point. As so many benefits in the corporate world are being reduced due to cost-cutting measures, it is always nice to be in the position of offering a replacement benefit. Referrals from the service providers themselves will also offer an exceptional opportunity to capture new business."

HR Department Manager
Multinational Corporation

Thanks for the very beneficial support provided by you and your BHIF Relocation Group associates. Your assistance in the sale and purchase of homes for my son and daughter-in-law is sincerely appreciated. They have been most generous in their praise for the support they received, both in the sale of their old residence in Columbia, SC and the purchase of their new residence in Summerville, SC.

As you know, they had to endure the burden of a mortgage and rental payment until the sale of their home. We are thankful that the stress of moving ended in a very positive way with everyone very happy in their new home.

I hope this letter will serve to advise you of our appreciation for your assistance. While it took an extended time for everything to come to a grand conclusion, you were always there providing caring and continued support.

All of this work and positive direction -- in the end did not cost them one cent. The contract amount for your coordination services was $595, and I received your $600 rebate check and letter of appreciation dated July 17th. My wife and I will be travelling to Summerville this weekend for a visit and plan to give them the $600 as a house warming gift -- thanks to you and BHIF.

James C. Dalton
Human Resources Director
Boy Scouts of America
Southern Region

XIOtech Corporation has been extremely happy with the level of service and expertise that RPS Relocation has been providing our organization.

We are aware that RPS is passing on the benefits and discounts it receives from its vendors such as North American Van Lines to our employees and thank you.

Katie Frentress
HR Administrative Assistant
XIOtech Corporation

Just wanted to let you know that everything went OK. The moving guys showed up on schedule and got everything moved into the house in good shape. I want to especially thank you for a wonderful job, and will keep you all in mind when I have to move again.

James Forman
Nextel Partners
(2nd move with RTK)

Thanks again for all of your assistance with my recent move from Indianapolis to Cooperstown. Another fine job. One of these days I’ll settle into a city and won’t have to keep moving, but I’m sure that I may call on you guys again soon before it is all said and done.

Thanks again for excellent customer service and a solid product to back up the promotion.

Brad Horn

The Relocation TRIP® Kit is not just a website. We have a group of professionals all working to ensure each move is coordinated successfully and accomplished with minimal stress on the transferee.

Our team of professionals look forward to assisting you or your employees with a successful move.

FAQ

What makes the Relocation TRIP® Kit unique, and different than other relocation products and services?

You will find the level of service use credits and real estate commission rebates available through the Relocation TRIP® Kit to be very generous.

Personal Relocation Counselors are typically made available only to those relocating under fully-paid executive level relocation benefit programs. Our counselors and interactive relocation tools don’t just point you in the right direction, they actually help coordinate all aspects of your relocation.

What value does the $995 Relocation TRIP® Kit provide someone who is relocating?

By taking full advantage of the services provided through the Relocation TRIP® Kit you can receive credits toward the cost of services used and real estate commission rebates as high as $2,500.

You will be assigned a professional Personal Relocation Counselor to assist you in selecting needed services, coordinating all aspects of your relocation and resolving problems that may arise.

The discounts, service use credits and rebates made available from our network of relocation service partners provide benefits that are not available on an individual basis.

The system provides various status reports via the Internet for tracking all aspects of your move, including expense tracking for easy reporting to the IRS and / or your employer.

Will I be asked to sign a contract prior to using the Relocation TRIP® Kit?

After purchasing the Kit, your Personal Relocation Counselor will send a letter explaining how the credits and rebates work (view sample Welcome Letter.) You will be asked to sign a Services Disclosure and Referral Agreement, which establishes your eligibility to receive and our service partner’s ability to provide service use credits and real estate commission rebates. There are no other BHIF Relocation Group contracts to be signed or hidden fees beyond the $995 cost of the Relocation TRIP® Kit. Any contracts required by service providers, such as movers, brokers, lawyers and appraisers, to commence work on your behalf, as well as their fees for services provided will be your responsibility.

Am I limited to using the service providers recommended by BHIF Relocation Group?

No. While our job is to recommend qualified, professional and cost-effective service providers with proven track records, you will select which service providers are actually used. We prefer using our existing network of cooperating service partners where the coordination of service delivery may be more reliable and we know who to call if anything goes wrong during a relocation. However, the ultimate decision as to how your moving dollars are spent is up to you.

Why can’t I use the Internet to find service providers and coordinate my own relocation?

You can. However, many people find the multitude of options and decisions add to the stress and confusion often associated with relocating. Our Personal Relocation Counselors do this every day and have the experience and resources necessary to help you select appropriate service providers and quickly resolve unexpected challenges. Chances are you don t have the time to research service providers, interview them, negotiate favorable fee schedules and track their performance. Why throw darts at the phone book when we have already done the research and can remove most of the hassles and guesswork?

How does the Relocation TRIP® Kit help coordinate all aspects of my relocation?

One of the most important aspects of a successful relocation is keeping track of all the move related activities, which typically number more than 100. In 1995 BHIF began development of its proprietary software program, the File Activity Tracking Format System. This easy-to-use, yet sophisticated extended relational database system is available 24-hours-a-day, 7-days-a-week to assist you and your Personal Relocation Counselor through a well coordinated move, with as little stress as possible.

What are the service hours of the Personal Relocation Counselor?

A Personal Relocation Counselor is available via email or by telephone at 888-339-3130 during regular business hours. Transferees in the middle of a move will usually be able to contact their Personal Relocation Counselor during extended hours as well as on weekends if necessary. Access to your Relocation TRIP® Kit file is available via the Internet 24/7.

What geographic areas do you service through the Relocation TRIP® Kit?

Full relocation services are available to and from any city or town within the United States. International relocation assistance is available on a case-by-case basis for a custom fee.

Can the Relocation TRIP® Kit be used by someone without access to the Internet?

Absolutely. Perhaps you have decided to relocate to a different climate and would appreciate the convenience and support of a Personal Relocation Counselor, but don t want to use the Internet and/or email. No problem. Clients are welcome to communicate with us via just email or the telephone and our Personal Relocation Counselors will be happy to input and track all the move related activities as well as remind you what needs to be done next.

What type of clients use the Relocation TRIP® Kit?

Individuals relocating on their own or employees receiving partial, lump sum or no benefits from their employer appreciate the personal service provided with the Relocation TRIP® Kit. Human resource departments purchase the Relocation TRIP® Kit as a benefit for relocating employees who are not eligible for a fully reimbursed move package and will often assign the service use credits and rebates to their employee as an additional benefit. The vast majority of individuals and families faced with a relocation will benefit financially and gain peace of mind by using the Relocation TRIP® Kit. Read comments from Relocation TRIP® Kit users and HR department managers.

What payment options are there for purchasing the Relocation TRIP® Kit?

The $995 purchase price can be paid for by anyone, however it is typically bought by the person relocating or their employer. Payment can be made via American Express, Visa, MasterCard or check. The cost of the Relocation TRIP® Kit may also be billed directly to your employer if we have received prior approval to do so. All service contracts and expenses associated with your relocation (van line, mortgage company, appraiser, inspector, real estate agent, temporary residence, etc.) are your and / or your employer’s responsibility.

Once I sign up, is there a time period within which I must use the Relocation TRIP® Kit services?

No. We will work with you to coordinate and schedule delivery of the relocation services you need to ensure a successful move, regardless of how long it takes to start or complete.

Is there a money-back guarantee?

Yes. Our money-back guarantee provides a full refund of the Relocation TRIP® Kit fee if you have not used any aspect of the services in the package within 30 days of payment.

What does TRIP® stand for?

Tailored Relocation Individualized Program

Is the information about my move kept private and secure?

Yes. BHIF Relocation Group and its subsidiaries respect subscriber privacy and personal information, and thus will not release such information without the express permission of the subscriber, except to a strategic partner when needed to provide services to the subscriber, such as for moving van scheduling. Click here to review our complete Privacy Policy, or contact us with any questions you may have.

Who is BHIF Relocation Group?

We have been headquartered in Etna, NH for nine years and own a number of companies, such as RPS Relocation and the Home Referral Network, which provide relocation related assistance to individuals and corporations. BHIF’s management team and employees have many years of relocation service experience and are well qualified to assist you in determining and delivering the appropriate services required to meet your needs.

How do I contact BHIF Relocation Group if all my questions have not been answered?

Please send an email or call 888-339-3130.

Privacy Policy

BHIF Relocation Group and its subsidiaries respect subscriber privacy and personal information, and thus will not release such information without the express permission of the subscriber, except to a strategic partner when needed to provide services to the subscriber, such as for moving van scheduling and providing a mortgage loan.

Your personal data will be kept confidential and not be released, sold, or rented to any third party without your permission. In the event you become aware of incorrect data in the File Activity Tracking Format System, you may make the appropriate corrections directly to your file, or contact your Personal Relocation Counselor by email, phone or fax to make the changes for you.

Information Collected And How We Use It

To subscribe to the File Activity Tracking Format System and/or the Relocation TRIP Kit, you are required to submit your name, mailing address, e-mail, and home phone number. We recognize we are asking you to provide a lot of additional personal information, but the collected data is comparable to what is required by paper-based full service relocation service companies and is necessary in order to provide the highest level of service possible.

Log Files

We automatically log your IP address when you visit our Web site. The information logged allows us to track a user throughout their visit to our Web site. We do not use this information to capture demographic or other information; rather, it is used simply in the administration of the Web site.

Transaction Information

The nature of our program requires that we obtain information from our strategic partners regarding services they provide to you. Such information, including the date and time of each transaction and all other pertinent details is maintained in your File Activity Tracking Format System data record, which is only accessible by authorized parties with a secure pass code.

Passwords

Password access to your personal data file can be assigned by you and kept confidential. You have the right to provide a password to anyone you select, however BHIF Relocation Group will have no control over that recipient’s access to your file. Rather than sharing your password with others, BHIF Relocation Group recommends assigning a separate password, which can later be terminated at the subscriber s request. You may request a replacement password at any time during your subscription period.

Your password is private. We have no record of your password or ability to retrieve it, and a replacement will need to be assigned in the event it is forgotten. Personal Relocation Counselors and third party providers have their own individual passwords, which can be deactivated when file access is no longer required. "Password" is defined as the combination of "username (also called user ID)" and "password".

Aggregated Data

Demographic data on our entire subscriber database may be provided in aggregate to our strategic partners without personal identifications such as names and contact information.

Other Access To Your Information

Access to your data within our organization is restricted to those employees, such as Personal Relocation Counselors, who need access in order to serve you. In addition, limited access is given to third party vendors who provide financial and administrative services to BHIF Relocation Group. These vendors are restricted from using this data in any way other than to provide services to BHIF Relocation Group and its clients, and may not use or resell the data for any other purpose. Any information you give directly to a strategic partern or third party supplier is subject to that supplier’s privacy policy, not ours.

Cookies

You will not be able to log on to our Web site without enabling your browser to accept cookies. A cookie is a small amount of data that is sent to your browser from our Web server. BHIF Relocation Group uses cookies when you log on to your account with your User ID and Password. These cookies allow us to remember who you are as you visit pages in our site and negate the need for you to reenter your information. Once you terminate your session, only your BHIF Relocation Group User ID will remain in the cookies on your hard drive.

Strategic Partner And Third Party Supplier Web Sites

This Web site contains a number of links to our strategic partner Web sites. We have not undertaken a review of our strategic partner privacy policies and make no representations about the privacy policies or levels of security at these sites.

Security

The BHIF Relocation Group takes every precaution to protect the information of our clients, which is protected both online and off-line with encryption programming. All information put into the File Activity Tracking Format System database is encrypted.

Updating Your Information

You may update the information in your file by utilizing your personal password. A visible log of who added or changed information and when is permanently maintained within the File Activity Tracking Format System. No data is entered into the system without identification of date and who entered the data.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on BHIF Relocation Group, Inc.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Sample Welcome Letter

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Click here for PDF print version

Cost Comparison & Relocation Impact

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Click here for PDF print version

Thank You

Thank you for your service request.

We will contact you shortly.