Privacy Policy

BHIF Relocation Group and its subsidiaries respect subscriber privacy and personal information, and thus will not release such information without the express permission of the subscriber, except to a strategic partner when needed to provide services to the subscriber, such as for moving van scheduling.

Your personal data will be kept confidential and not be released, sold, or rented to any third party without your permission. In the event you become aware of incorrect data in the File Activity Tracking Format System, you may make the appropriate corrections directly to your file, or contact your Personal Relocation Counselor by email, phone, or fax to make the changes for you.

Information Collected and How We Use It

To subscribe to the File Activity Tracking Format System and/or the Relocation TRIP® Kit, you are required to submit your name, mailing address, e-mail, and home phone number. We recognize we are asking you to provide a lot of additional personal information, but the collected data is comparable to what is required by paper-based full service relocation service companies and is necessary in order to provide the highest level of service possible.

Log Files
We automatically log your IP address when you visit our Web site. The information logged allows us to track a user throughout their visit to our Web site. We do not use this information to capture demographic or other information; rather, it is used simply in the administration of the Web site.
Transaction Information
The nature of our program requires that we obtain information from our strategic partners regarding services they provide to you. Such information, including the date and time of each transaction and all other pertinent details is maintained in your File Activity Tracking Format System data record, which is only accessible by authorized parties with a secure pass code.
Passwords
Password access to your personal data file can be assigned by you and kept confidential. You have the right to provide a password to anyone you select, however BHIF Relocation Group will have no control over that recipient’s access to your file. Rather than sharing your password with others, BHIF Relocation Group recommends assigning a separate password, which can later be terminated at the subscriber’s request. You may request a replacement password at any time during your subscription period. Your password is private. We have no record of your password or ability to retrieve it, and a replacement will need to be assigned in the event it is forgotten. Personal Relocation Counselors and third party providers have their own individual passwords, which can be deactivated when file access is no longer required. "Password" is defined as the combination of "username (also called user ID)" and "password."
Aggregated Data
Demographic data on our entire subscriber database may be provided in aggregate to our strategic partners without personal identifications such as names and contact information.
Other Access to Your Information
Access to your data within our organization is restricted to those employees, such as Personal Relocation Counselors, who need access in order to serve you. In addition, limited access is given to third party vendors who provide financial and administrative services to BHIF Relocation Group. These vendors are restricted from using this data in any way other than to provide services to BHIF Relocation Group and its clients, and may not use or resell the data for any other purpose. Any information you give directly to a strategic partner or third party supplier is subject to that supplier’s privacy policy, not ours.
Cookies
You will not be able to log on to our Web site without enabling your browser to accept cookies. A cookie is a small amount of data that is sent to your browser from our Web server. BHIF Relocation Group uses cookies when you log on to your account with your User ID and Password. These cookies allow us to remember who you are as you visit pages in our site and negate the need for you to reenter your information. Once you terminate your session, only your BHIF Relocation Group User ID will remain in the cookies on your hard drive.
Strategic Partner and Third Party Supplier Web Sites
This Web site contains a number of links to our strategic partner Web sites. We have not undertaken a review of our strategic partner privacy policies and make no representations about the privacy policies or levels of security at these sites.
Security
BHIF Relocation Group takes every precaution to protect the information of our clients, which is protected both online and off-line with encryption programming. All information put into the File Activity Tracking Format System database is encrypted.
Updating Your Information
You may update the information in your file by utilizing your personal password. A visible log of who added or changed information and when is permanently maintained within the File Activity Tracking Format System. No data is entered into the system without identification of date and who entered the data.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on BHIF Relocation Group, Inc.

Relocation TRIP® Kit

  • 24/7 Online Access
  • Personal Relocation Counselors
  • Credits & Rebates

Relocation TRIP® Kit Services

  • Departure Services
  • Transition Services
  • Destination Services
  • Settling-In Services

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